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  • How science can encourage employees to follow work policies

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  • The first thing you should do when an incident occurs

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  • Are you giving the right Employee Leave Benefits?

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  • What do you do when your favorite employee makes mistakes?

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  • Notices to Explain are like bowling pins.

    When you’re making a notice to explain (or NTE),...

  • The more you sweat in peace, the less you bleed in war.

    There’s an ancient Chinese Proverb which says “The more you...

  • 2 things you need to know about Due Process.

    Whenever penalties are concerned, due process is a basic...

  • Why penalties backfire on you

    A friend asked for advice from me today. She’s...

  • Which policy should you write first?

    I teach participants in my workshops how to write...

  • I bet you didn't know Incident Reports can do this.

    Most employees are allergic when they hear the term...

  • The 3 Step Formula to Easily Draft Work Policies

    This may surprise you, but good story tellers make...

  • When you're asking someone for help, include this.

    A client just emailed me asking that a number...

  • Managers are more powerful than they realize

    Quick, what’s another word for PREROGATIVE? Five letters, starts with...